Further help & Information

On this page you will find extra information that we hope will be of help to you. Here's a list of current topics.


Repairs and Servicing

Warranty

All new locomotives are covered by our standard warranty.
For all warranty repairs, please contact the retailer from whom it was bought or the Roundhouse factory direct.
Please do not contact any of the service engineers below on matters concerning warranty repairs as they need to be processed through our system before any action can be taken.

General repairs and service

For general repairs and servicing outside the warranty period, here is a list of some independent engineers.
Please note that Roundhouse has no connection with any of the companies or individuals listed and offers no guarantees or recommendations on their work.

Anything Narrow Gauge, Simon Whenmouth,Tel: 01409 255510, Email: anythingnarrowgauge@googlemail.com, Website: https://www.anythingnarrowgauge.co.uk/
Lakesberry House, Cross Park, Cross, Holsworthy, EX22 6JW

Steve Acton, Mansfield, Notts - 01623 624362.

David Hippey, Houston Gate Locomotive Works, Livingston, Scotland. e-mail hglw@eagleassist.com Tel. 07801917468.
Web site at www.hglw.co.uk

Mike Darby, Chuffed 2 Bits, Warwick, e-mail mdarby@chuffed2bits.com
Web site at www.chuffed2bits.com

Dave Mees, AbbeyBach Engineering Services, Llanrwst, North Wales. Tel: 01492 660762

Harvey Watkins, Gloucestershire - 01594 837631

Tony Willmore. Rhos Helyg Locomotive Works, North Wales. e-mail locoworks@rhoshelyg.me.uk
Web site at www.rhoshelyg.me.uk

Mike Ousby, Acme Engineering, 1 The Coppice, Beardwood, Blackburn, Lancashire. BB2 7BQ. Tel: 01254 664433.
e-mail sales@acmesteam.co.uk
Web site at www.acmesteam.wiserhosting.com

Dampfatelier "Am Kilometer 103,455", Markus Feigenwinter, Kleebodenweg 9, 4222 Zwingen, Schweiz.
Tel: +41 (0)61 761 80 25.
e-mail modellshop@schmalspurmodelle.ch
Web site at www.echtdampfmodelle.ch


Product Reviews

The following reviews and articles have appeared in the model railway press will give you an idea of what our locomotives are really like.
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Exhibition Diary

The Roundhouse Road Show!
You will find the Roundhouse sales stand at the following exhibitions.

Festival of British Modelling.
Doncaster Racecourse
Saturday 11th and Sunday 12th February 2017.

Unlike other show we will be bringing our static display models only so if you would like to collect any small components during the show please contact us to pre-order your items and we will bring them to the show for collection.

The 16mm Association National Garden Railway Show
East of England Showground, Peterborough, PE2 6XE
Saturday 8th April 2017

Roundhouse Open Day
The Roundhouse factory open day is on Sunday 21st May 2017 from 10am until 2pm.
Come along and see how Roundhouse locomotives are designed and manufactured. All of the factory is open for public access and manufacturing processes will be running and demonstrated.
Have a drive with one of our demonstration models on one of our two test tracks.

Llanfair Garden Railway Show
Llanfair Caereinion Leisure Centre, Nr. Welshpool, Powys, SY21 0HW
Saturday 2nd and Sunday 3rd September 2017.

The Elsecar Garden Railway Show
Run by the Yorkshire Group of the 16mm Narrow Gauge Modellers Ltd.
Elsecar Heritage Centre, South Yorkshire.S74 8HJ
Saturday 23rd and Sunday 24th September 2017.

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National and International Clubs

Association of 16mm Narrow Gauge Modellers

Association of 16mm Narrow Gauge Modellers
This national association is a must for anyone interested in 16mm scale narrow gauge on either 32mm or 45mm gauge track. Membership brings an excellent quarterly magazine and access to local groups and members all round Great Britain and some overseas.
Web site at www.16mm.org.uk

'G' Scale Society

G Scale society
As it's name implies, this group is for those who prefer their railways of the 'G' scale variety. Also has an excellent magazine and annual convention/AGM.
Web site at www.g-scale-society.co.uk

The 16mm Garratt Owners & Operators Association

NGG16
The Aim of the 16mm Garratt Owners & Operators Association is to support & encourage the ownership, operation & building of Garratts (articulated locomotives) in 16mm to the foot scale.
Web site at www.16mmgarratts.co.uk
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Magazines

To assist you in your quest for information on how to plan and build your railway empire, the following reading and viewing matter will be of help.

'Garden Rail' magazine

Garden Rail magazine Monthly magazine covering all aspects of garden railways be it SM32, 'G' Scale, Gauge 1 etc. etc.
Published in the UK by Atlantic Publishers. 83 Parkanaur Avenue, Southend on Sea, Essex, SS1 3JA, UK.
Tel: 01702 580409 Fax: 01702 588970.
Web site at www.atlanticpublishers.com/gr

'Garden Railways' magazine

Garden Railways magazine Long established US magazine edited by Mark Horovitz and published by Kalmbach.
Subscriptions telephone 800-533-6644
Web site at www.gardenrailways.com

'Steam in the Garden' magazine

Steam in the Garden magazine A4 magazine published in the US.
Web site at www.steamup.com

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sales@roundhouse-eng.com


© 2001 Roundhouse Eng. Co. Ltd.